When you place an order we will contact you within 24 hours to arrange a convenient delivery time. We can normally deliver within 3-5 business days, although this can not be guaranteed.
We accept Visa, Mastercard and American Express. You can also pay by direct transfer. Payment details are kept secure by the Stripe Credit card payment System.
The cost of delivery is worked out automatically in the checkout screen based on your address. This is based on one person and a van. If you feel that the item may require 2 persons please contact us directly on firstname.lastname@example.org and we can provide a quotation for a 2 person delivery to your address.
Alternatively you can arrange your own pick up or delivery from our showroom:
Unit 5, Brook Willow Farm
For international deliveries please send us your address so we can obtain a delivery quotation for you at: email@example.com. The price will depend on the size and weight of the item and and where you live in the World.
Returns & exchanges
We gladly accept returns. Please contact us within 14 days of delivery. Items need to be shipped back within 30 days of delivery. Please contact us if you have any problems with your order at: firstname.lastname@example.org.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Kirei Home is not responsible for returned good being lost or damaged in transit.